Data Protection 


Best water technology


We, BWT (contact details below) and associated companies are pleased that you are visiting our website. The protection of your data and your privacy are of special concern to our company.

The use of our website is possible without the indication of personal data. In case you would like to make use of specific applications of our company the processing of personal data may be necessary. For the circumstance, that processing of personal data is necessary and a legal base therefor does not exist, we seek your consent.

The processing of personal data takes place in order with the General Data Protection Regulation (GDPR) and the respective country-specific data protection regulations. By means of this data protection declaration our company would like to inform the public about the type, extent and purpose concerning the personal data collected, used and processed. Further we want to inform you about your rights.

We have taken technical and organizational measures to protect your data against loss, modification or unauthorized access. We continuously improve these security measures according to the technological development.

The provisions below serve to provide information as to the manner, extent and purpose for collecting, using and processing personal information by the BWT Holding GmbH and relating sub websites, with exception of web sites that are controlled or run by third parties. Please be aware that we are not responsible and cannot take influence on the content of websites or tasks of third parties.

1. General

The data protection declaration of our company is based on the terms of the GDPR.

“personal information” is data that, when submitted, is able to determine your identity or enables your identity to be determined. “Only indirectly personally identifiably information” is data by which clients, service providers or recipients of a communication cannot determine the identity of a specific individual using means that are permitted by law. “Non-personal information” is anonymized and cannot, under any circumstances, be attributed to specific individuals and is therefore information that is not subject to the Privacy Policy governing personal data.

“data subject” means an identifiable natural person whose personal data is processed by the controller.

“processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

“controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

“third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

“consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Personal data is only processed by our company in accordance to the data protection regulations in force. In case you correspond with our company or fill in a form with your data, you accept that the data is processed for the mentioned purpose.

2. Name and address concerning the controller and contact partner

The body responsible for collecting, processing and using your personal data in terms of the GDPR such as Federal data protection laws is:


The data protection officer voluntarily appointed by the responsible person can be reached under the following contact data:


3. Processing of personal data

We process personal data for in this data protection declaration mentioned purpose. Your personal data is not transmitted to a third party, with exception for the cases mentioned in this data protection declaration or binding national law. In case of particular offers on our web site – such as user account, newsletter, contact – it may be necessary to sign up before, which leads to a needed procession of your personal data. Your data is only used, if you transmitted our company your personal data and agreed beforehand. Therefore we kindly ask you to give us your consent. Further we provide information via a hyperlink. 

Our website contains a contact form that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts our company via a contact form, the personal data transmitted by the data subject are automatically stored.

In case of contact via the contact form your personal data provided in the contact fields (title, name, country of origin, e-mail address) are processed. Purpose of the process is the handling of your request.

The legal basis for this is Art. 6 Para. 1 lit. b) GDPR.

4. Period for which the personal data will be stored

We store your personal Data, where required, for the duration of the entire business relationship (initiation, transaction, fulfilment of a contract) and moreover pursuant to the storage and documentation obligations and for defence of legal claims. The storage period results from the storage obligations and periods of limitation. The period of limitation according to the Austrian Corporate Code and the Austrian Fiscal Code is 7 years, according to the Equal Treatment Act 6 months. In certain cases a longer storage obligation might be reasonable.

5. Rights of the data subject

With regard to the data processing to be described in more detail below, users and data subjects have the right

to confirmation of whether data concerning them is being processed, information about the data being processed, further information about the nature of the data processing, and copies of the data (cf. also Art. 15 GDPR); to correct or complete incorrect or incomplete data (cf. also Art. 16 GDPR); to the immediate deletion of data concerning them (cf. also Art. 17 DSGVO), or, alternatively, if further processing is necessary as stipulated in Art. 17 Para. 3 GDPR, to restrict said processing per Art. 18 GDPR; to receive copies of the data concerning them and/or provided by them and to have the same transmitted to other providers/controllers (cf. also Art. 20 GDPR); to file complaints with the supervisory authority if they believe that data concerning them is being processed by the controller in breach of data protection provisions (see also Art. 77 GDPR). In Austria, this is the Data Protection Authority. Furthermore, under Art. 21 GDPR, users and data subjects have the right to object to future processing of their data by the controller in accordance with Art. 6 para. 1 lit. f) GDPR. In particular, an objection to the processing of data for direct marketing purposes is permitted.

These rights can be asserted at any time, in writing, to BWT. Please note that information can only be provided to you in case of a corresponding proof of your identity. Should you finally wish to delete your customer account, the data stored in your customer account will be deleted automatically.

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